Recurring Bookings

Recurring bookings are for customers who want cleaning to happen on an ongoing schedule instead of arranging a new booking every time. You choose the frequency that works for you, such as weekly or fortnightly, along with the preferred day, time and expected number of hours. The idea is to make the routine easier once it is set up. Your property details and relevant preferences can stay connected to the booking so you do not have to explain the same things again every week.

Yes. Weekly cleaning can be a good fit for homes that are used heavily, families with children or pets, shared households or anyone who simply prefers the home to be maintained more frequently. Once the recurring schedule is set up, the aim is for the clean to become part of the normal rhythm of the week rather than something you have to keep arranging.

Yes. Fortnightly cleaning is one of the most common recurring options. It can work well for smaller households, homes that stay fairly tidy between visits or customers who want regular help without having someone come every week. If you start fortnightly and later decide you need more frequent cleaning, the schedule can be reviewed.

Yes, where suitable availability exists. If you prefer the clean to happen every Monday, every Friday or on another regular day, Mundoria can try to build the recurring schedule around that. Having a consistent day often makes the routine easier to remember and easier to plan around. Availability may change occasionally, but the aim is to keep the schedule as consistent as reasonably possible.

Yes, where the professional and schedule allow it. A regular time can make recurring cleaning much easier to fit around work, school runs or other routines. However, we should not promise that the exact same time will always be available forever. Professional schedules can change. Where something needs to move, you should be told rather than discovering the change at the last minute.

Yes. Your cleaning schedule should be able to change when your life does. You may need a different day because your work pattern has changed, or you may want to move from weekly to fortnightly cleaning. You can request an adjustment, subject to availability and any notice terms that apply. The goal is to make the routine useful, not rigid.

Yes. If you are going away, having building work done, staying elsewhere for a while or simply do not need the service for a period, you should be able to pause future visits. When you are ready, the schedule can be resumed subject to availability. If the pause is long, the same professional may not necessarily still have the original slot available.

Yes. You should be able to skip an individual booking without cancelling your entire recurring arrangement. That can be useful if you are away, have visitors staying, are renovating or simply do not need that week's clean. The request should be made within the applicable notice period. Once that visit is skipped, the recurring schedule can continue afterwards.

Yes. Recurring cleaning is not a membership and there is no minimum term. You can stop future visits through Mundoria. Each upcoming visit follows the same rule as a one-off booking: free if cancelled 24 hours or more before the start time, and the full price for that visit within 24 hours.

Yes. If you realise that the home consistently needs more or less time than originally booked, the recurring duration can be reviewed. You may also want to change the hours temporarily if your circumstances change. Any adjustment to the booked time should be reflected clearly in the price before the next booking takes place. It is better for the schedule to match what the home actually needs than to keep repeating an estimate that no longer makes sense.

Yes. That is one of the things recurring cleaning should make easier. Preferences such as priority rooms, pets, access information, product choices and areas that should not be entered can remain connected to the booking where appropriate. That means you should not need to explain the same details from scratch every time. If something changes, you should be able to update the preferences rather than create an entirely new routine.

Where possible, Mundoria will try to keep continuity. Having the same professional can make recurring cleaning easier because they become familiar with the property, the routine and the things that matter to you. However, the same person cannot be guaranteed for every visit. Holiday, illness, schedule changes or other circumstances can affect availability. The aim is to keep a good match going where practical, without making the whole recurring service dependent on one person's availability.

If your usual professional is unavailable, Mundoria can look for another suitable professional for that booking where possible. Because the property details, service, schedule and preferences are already known, you should not have to start from the beginning. If you would rather skip the clean or move it until your usual cleaner is available, that may also be possible depending on timing and availability. The important thing is that you should know what is happening and have a clear next step rather than simply receiving a cancellation with no alternative.