Mundoria
About us
About Mundoria
Mundoria is an online marketplace that connects people in Birmingham with vetted, independent cleaners. You see the price before you book, follow the visit live and pay through the platform.
What Mundoria is
Mundoria is a marketplace, not a cleaning agency. The cleaners you book are independent, self-employed professionals. Mundoria vets and onboards them, matches them to bookings, handles payment and support, and keeps you updated from the moment a cleaner accepts until the job is done.
We cover Birmingham and nearby West Midlands towns, for house cleaning, moving home, Airbnb and short-let turnovers, workspaces and recovery support. See the areas we cover and every service.
How pricing and payment work
Each service has an hourly rate; house cleaning starts from £17.50/h. Your price is that rate multiplied by the hours your home needs, plus any add-ons and early, evening or weekend timing, and you see the full amount before you confirm.
Nothing is charged when you book. About 24 hours before the visit, once a cleaner is confirmed, a hold is placed on your card, and the payment is taken the day after the clean. You never pay the cleaner directly. Why we hold payment in advance.
How cleaners are vetted
Before a cleaner can take bookings, onboarding can include:
- Identity verification
- Right-to-work checks, where they apply
- DBS checks, where they apply to the services a cleaner offers
- Insurance requirements, references and an experience review
- An appointment with the Mundoria team, then training and an assessment
Cleaners are approved for the types of cleaning they are suited to. Read more in who Mundoria cleaners are.
Reviews
We only publish reviews written by customers after a completed booking, and we never filter out critical ones. You can also read what customers say about Mundoria on Google.
Company details and contact
Mundoria UK is a company registered in England and Wales.
- Email: hello@mundoria.co.uk
- Phone: 0121 798 9039
- Live chat and support: Contact us
Ready when you are
Tell us what you need and see your price before you book. House cleaning from £17.50/h.