Products & Equipment

No, not necessarily. You can provide suitable cleaning products at the property, or you can choose to have Mundoria supply them where that option is available. Some people prefer to use products they already know and like. Others would rather not think about it at all. Either is fine. The important thing is that the products available are suitable for the surfaces being cleaned and that any preferences or restrictions are made clear before the booking.

Not necessarily. You can provide suitable equipment such as a vacuum cleaner, mop and bucket, or choose the Mundoria equipment-supply option where available. If you are providing your own equipment, it should be safe, clean and in good working order. A cleaner should not have to spend part of the booking trying to fix a broken vacuum or work around equipment that is not suitable for the job.

Yes. Mundoria can supply the cleaning products needed for eligible bookings where you choose that option. That can be useful if you do not keep a full cleaning kit at home, have just moved into a property or simply prefer not to think about which products are needed. The relevant charge should be shown clearly before the booking is confirmed.

Yes. Mundoria can provide standard cleaning equipment for eligible bookings where that option is selected. That may include things like a suitable vacuum cleaner, mop, bucket, cloths, brushes and other standard equipment needed for the agreed clean. Specialist machinery is not part of Mundoria's current service.

For Regular Home Cleaning, Mundoria currently charges an additional £2.00 per hour where cleaning products are supplied. Workspace product supply is currently £3.00/h. The price shown during booking should reflect the service you have selected.

For Regular Home Cleaning, Mundoria currently charges an additional £3.00 per hour where equipment is supplied. Deep cleaning equipment supply is currently £5.00/h. If you choose to have Mundoria supply both products and equipment, both charges should be shown clearly before you confirm the booking.

The exact products depend on the type of clean and the surfaces in the property. For regular home cleaning, that may include suitable multi-surface cleaner, bathroom cleaner, glass and mirror cleaner, kitchen degreaser, floor cleaner, limescale remover, disinfectant, washing-up liquid, white vinegar, bicarbonate of soda and scouring cream. Not every product is used on every surface. For example, some products that work well on one material may damage another. The cleaner should use products appropriately rather than treating every surface in the home the same way.

For a typical home clean, standard equipment may include a vacuum cleaner, mop, bucket, microfibre cloths, sponges, dusting tools, a squeegee and other basic cleaning tools. A deep clean may need additional detail brushes, scrubbing tools or other standard equipment. Workspace bookings can also require things like colour-coded cloths and wet-floor warning signs. The exact kit depends on the service being carried out.

Yes. If there are products you already use and would prefer the cleaner to use, you can provide them. It helps to make this clear in the booking so the professional knows what will be available at the property. If a product should only be used on a particular surface, say so. Your preferences matter, but the cleaner should still be able to avoid using something in a way that could damage the property.

Yes, where suitable fragrance-free products are available for the agreed cleaning tasks. If fragrance sensitivity matters to you, add that information before the booking. You can also choose to provide products you already know work well for your household. We would rather know about a preference in advance than have you uncomfortable with a product after it has already been used.

Tell us before the clean. If certain ingredients, fragrances or cleaning products cause a reaction, include that information in the booking. You may prefer to provide your own products, or we can work around the restriction where suitable alternatives are available. If avoiding a particular product means a certain task cannot be completed safely or effectively, we should be clear about that rather than quietly use something else.

Yes. If there is something you do not want used in your home or workplace, tell us. That could be because of allergies, pets, children, a delicate surface or simply personal preference. The cleaner should not need to guess. Clear instructions make the booking easier for everyone.

Not automatically. For services where products can be supplied by Mundoria, the product charge is added separately if you choose that option. If you provide suitable products yourself, you do not pay the product-supply charge. This keeps the pricing clearer because you can see what you are paying for rather than having everything hidden inside one rate.

Not automatically. If you need Mundoria to supply standard equipment, the relevant equipment charge is added to the booking. If suitable equipment is already available at the property, you can choose to provide it yourself. The booking should make that choice and the related cost clear before confirmation.

Often, yes. Regular cleaning is mainly about maintaining a home that is already in reasonable condition, so the product kit is usually focused on everyday cleaning. Deep cleaning may require stronger degreasers, more detailed bathroom products, limescale treatment, scouring cream and other products suited to heavier build-up. That does not mean "stronger" is automatically better. The right product still depends on the surface being cleaned. The goal is to use what is appropriate, not simply the harshest product available.

They can be. Workspace spaces may have different floor types, larger shared areas, busier washrooms and higher footfall than a typical home. That can affect the products and equipment needed. For example, workspace cleaning may involve more frequent disinfecting of shared touchpoints, larger floor areas and colour-coded cleaning materials to help keep different areas separate. The products used should still be appropriate for the site and the agreed cleaning scope.

Not currently. Mundoria supplies standard cleaning equipment for the services we currently offer. We do not currently provide specialist machinery such as carpet extraction machines, industrial floor-restoration equipment, steam systems for specialist treatment or other equipment used for specialist cleaning. If a job needs specialist machinery, it falls outside Mundoria's current service scope.

Yes, if it is suitable and in good working order. If you would like the cleaner to use your vacuum, make sure it is accessible and has what it needs to work properly. That might mean an empty or usable dust container, a working cable or battery, and the relevant attachments where needed. If the vacuum is damaged or not suitable for the job, it may limit what can be completed.

Yes. If you provide a suitable mop and bucket, the cleaner can use them for the areas where mopping is appropriate. The equipment should be clean, functional and suitable for your flooring. If a particular floor requires a specific cleaning method or product, include that information before the clean.

The cleaner will do what they reasonably can with the equipment available, but unsuitable or broken equipment can limit the work. For example, if the vacuum has no suction or the mop is unusable, the cleaner may not be able to complete those tasks properly. Where possible, the professional should flag the problem rather than pretend everything has been completed normally. If you know in advance that your equipment is not suitable, it is better to choose the Mundoria equipment-supply option before the booking. That way, the cleaning time can be spent cleaning rather than trying to work around equipment that does not do the job.