About Mundoria

Mundoria is a simpler way to arrange and manage cleaning around your life. You tell us what you need, when you need it and the details that matter to you. Mundoria brings the rest of the journey together, from arranging the booking and matching it with a suitable cleaning professional to keeping your preferences, updates and payment connected in one place. You can use Mundoria for the everyday things, like keeping your home looked after every week or fortnight, but also for the moments when life changes. You might be moving into a new home, preparing to leave one, arranging cleaning for a workplace, getting ready for a new baby or helping prepare a home for someone returning from hospital. The idea behind Mundoria is not complicated. Cleaning needs to happen. Arranging it should not become another job. We want the experience to feel easy enough that you can sort what you need, know what is happening and get back to everything else.

Not in the traditional sense. Mundoria is a platform that helps customers arrange and manage cleaning through independent cleaning professionals. But we also do not want to be a directory that simply gives you someone's phone number and leaves you to figure out everything else. Mundoria sits around the experience. We help bring together the booking, the details of the job, your preferences, matching, communication, payment and support if something changes. The cleaning itself is carried out by independent cleaning professionals who have passed Mundoria's approval process: identity and right-to-work checks, a Basic DBS check, an experience review, an interview with the Mundoria team and at least £1 million of Public Liability insurance. So while a traditional cleaning company may organise things for you manually, and a directory may simply introduce you to someone, Mundoria is designed to make the whole journey easier to arrange and manage in one place.

It starts with you telling us what you need. Choose the type of cleaning, tell us about your space, select an available time and add the details that matter to you. That might include particular areas you want prioritised, access information, pets, product preferences or something specific about your circumstances. Mundoria then uses the information attached to the booking to help arrange a suitable cleaning professional. Availability matters, but it is not the only thing that can matter. The location, type of cleaning, expected duration, relevant experience, travel practicality and requirements of the booking can all help determine whether a job is a sensible fit. Once the booking is arranged, the important information stays connected to the experience so you are not piecing everything together yourself. And if something changes, there is a process behind that too. For example, if the professional becomes unavailable, Mundoria can use the existing booking information to look for a suitable replacement where one is available. From your side, we want it to feel straightforward: Tell us what you need. We arrange the details around it. You stay informed and get on with your day.

Because we felt cleaning should be much easier to arrange than it often is. Before building Mundoria, we spent time looking at what customers were already saying publicly about their experiences with cleaning services. We read reviews, looked through Trustpilot and paid attention to conversations happening online. There were plenty of positive experiences, but there were also frustrations that appeared again and again. People talked about chasing for updates, not always understanding what they were paying for, professionals cancelling at short notice, no-shows and being left to find another solution themselves when something changed. What interested us was that the complaint was not always about the actual cleaning. Sometimes the cleaning was fine. It was everything around it that felt difficult. That made us ask a simple question: if someone is arranging cleaning to make their life easier, why should arranging the cleaning become another job? Mundoria grew from that question. We wanted to create an experience where booking feels straightforward, pricing is easier to understand, people's different circumstances can be taken into account, professionals are properly onboarded, and there is a system behind the booking rather than the customer having to manage everything themselves. We are not trying to reinvent cleaning. We are trying to make dealing with it take less of your time.

Mundoria is currently available in Birmingham, with our coverage developing across the wider West Midlands as we grow. We are deliberately growing the service area step by step rather than claiming to cover everywhere before we can properly support it. When you enter your location during the booking journey, you will be able to see whether your area is currently covered and what availability looks like. Birmingham is where we are starting. It is not where we plan to stop.

Mundoria services are built around four parts of life: Home, Moving, Work and Recovery. For your home, you can arrange Regular Home Cleaning, Deep Cleaning, One-Off Cleaning and cleaning for flats and apartments. Regular cleaning can also be arranged weekly or fortnightly depending on the routine that works for your home. If you are moving, Mundoria offers Move-In Cleaning, Move-Out Cleaning and End of Tenancy Cleaning. The idea is to take care of the cleaning side of the move while you deal with the boxes, keys and everything else. For workplaces, Mundoria offers Office Cleaning, Retail & Hospitality Cleaning, Educational Facility Cleaning and Communal Area Cleaning. For short stays, Mundoria offers Airbnb & Short-Let Cleaning and Serviced Accommodation Cleaning. Mundoria Recovery is designed for moments when ordinary household cleaning may become harder to manage. That includes Pregnancy & Postpartum Home Cleaning, Illness & Injury Recovery Home Cleaning, Hospital Discharge Home Cleaning and Bereavement Home Cleaning. Recovery cleaning is still cleaning. Mundoria does not provide medical care, nursing, personal care or counselling. Different circumstances need different things, which is why we do not try to squeeze every booking into one generic cleaning package.

For us, the difference is less about claiming that we have invented a new kind of cleaning and more about how the experience around the cleaning works. We want it to be easy to arrange in the first place. You should be able to tell us what you need, understand the basis of your price, add the details that matter to you and manage the important parts without spending your day making calls and chasing messages. We also recognise that people do not all live the same way. A family that wants weekly cleaning has different needs from somebody moving out of a flat. Someone preparing for a new baby may need a different experience from an office manager arranging workplace cleaning. Someone returning from hospital may have different priorities again. Mundoria is designed to make room for those differences. There is also work happening behind the booking. Before a cleaning professional can take bookings, Mundoria checks their identity and right to work, reviews a Basic DBS certificate, looks at their experience and requires at least £1 million of Public Liability insurance. Each professional also has an interview with the Mundoria team before approval. Matching can consider more than who happens to be free, and if a professional becomes unavailable, the aim is for the booking to enter a replacement process where possible rather than simply leaving you to start again. Pricing is another part of it. We want customers to understand what they are paying for, with cleaning time and any selected products or equipment made clear during the booking. None of those things individually need to feel revolutionary. Put together, they should make cleaning feel much easier to live with.

Yes. You might use Mundoria to keep your home looked after and also arrange cleaning for an office, communal area or another workplace you are responsible for. The two bookings would not simply be treated as though they were the same job. A home and an office work differently. They have different layouts, different patterns of use, different access arrangements and often different priorities. That is why Mundoria has separate Home and Work services. You can use the same platform, while the actual booking is shaped around the type of space you are asking us to help with.

Yes. You do not need to commit to regular cleaning just because you use Mundoria. If you need help once, you can book a One-Off Cleaning service. That might be after a particularly busy few weeks, before guests arrive, after returning from holiday or simply because you would rather not do the cleaning yourself this time. If you prefer an ongoing routine, Regular Home Cleaning can be arranged weekly, fortnightly or around another suitable recurring schedule where available. And you do not have to know on day one which option you will want forever. You might start with one clean and later decide you would like it regularly. You may begin fortnightly and eventually realise weekly works better for your household. Life changes, so the arrangement should be able to change too.

Yes. You may be booking for a parent, partner, family member, tenant, employee or somebody else whose home or space you are helping to look after. This can be particularly useful when arranging cleaning for someone preparing for a new baby, somebody recovering from an illness or injury, or a person returning home after a hospital stay. What matters is that the person whose space is being cleaned knows about the arrangement where appropriate, and that you provide accurate information about the property, access and anything the cleaning professional needs to know. If there are preferences, mobility considerations, pets, areas that should not be entered or anything else that could affect the booking, tell us when arranging it. The aim is for the person receiving the service to feel that the booking was made for them, even if somebody else was the one who arranged it.