Manage my account
How do I change my email address?
Choose Change email on your Account page, enter the new address and your current password, then open the confirmation link sent to the new inbox.
Open Account, choose Change email, then enter the new address and your current password. Mundoria sends a confirmation link to the new address and tells your current address that a change was requested. Your current email keeps working for sign-in until you open that link.
How do I change it?
- Open Account from the menu.
- Under Email, choose Change email.
- Enter the New email and your Current password.
- Tap Send confirmation.
- Open the confirmation email in the new inbox and follow the link.
If a confirmation email also reaches your current inbox, open that link too. Once the change is confirmed, sign in with the new address.
Why do you need my password?
Your email is your sign-in identity, so Mundoria checks it is really you before changing it. If the password is wrong, you see Current password is incorrect. If you have forgotten it, reset your password first. If you usually sign in with Google, you may need to set a password the same way.
What other messages might I see?
- That is already your email address. The new address matches the one you use now.
- Enter a valid email address. Check the new address for typos.
The confirmation email has not arrived
Check the spam or junk folder of the new inbox, and make sure you typed the new address correctly. If the address was wrong, start again from Change email. Your current email keeps working while the change is pending.
I cannot get into my old email
Message Mundoria from Contact us and ask for an account recovery check. Support may ask you to confirm details such as a recent booking reference, the booking address, or the last four digits of the card used. Never share your password in chat.
Related changes
Your phone number is changed on the same page, as explained in change your phone number. For your photo, notifications and other settings, see modify your profile.
Didn’t find what you need?
Try the FAQ or reach the Mundoria team in chat, we’ll point you to the right place.