How do I verify my phone or change my email?

Verify your phone on your profile page by sending yourself an SMS code and entering the six digits. To change your email, use the change email form on the same page, confirm your password, then open the link sent to your new address.

Why should I verify my phone?

Mundoria treats a verified number as the trusted contact for your jobs. Your account needs a phone number before you can use your dashboard. Mundoria also uses the number on your profile to reach you about your interview.

How do I verify my phone?

1. Open your profile.
2. Check your mobile number under Phone number.
3. Tap Send SMS code.
4. Enter the 6-digit code from the text message.
5. Tap Verify.

You see a confirmation once the number is verified. The code expires after 10 minutes. If you enter the wrong code five times, request a new one.

What if I change my number?

Changing your phone number resets verification. Enter the new number, verify it with a fresh SMS code, then tap Save profile. Until you verify, Mundoria does not treat the new number as trusted for jobs.

What if the code does not arrive?

• Check the number is complete and correct, including the area code.
• Make sure your phone has signal and can receive texts.
• Wait a minute, then tap Resend.
• If the code has expired, request a new one.

Still stuck? Try the steps in I think there's a bug.

How do I change my email?

1. On your profile, open the change email form.
2. Enter your new email address.
3. Enter your current password to confirm it is you.
4. Tap Send confirmation.
5. Open the confirmation link sent to your new inbox.

Your current email stays active until you confirm the new one. Mundoria also emails your old address to tell you a change was requested. If you did not ask for that change, contact Mundoria straight away.

Can I change my name?

Your full name is shown on your profile but cannot be edited there. Mundoria checked it against your documents during onboarding. If it needs to change, contact Mundoria.

Will customers see my number?

Customers contact you through the booking chat for each job. How do I message my customer? explains how to use it. Keep job conversations in the chat so there is a clear record.