← Cleaner guide

Reputation & safety

How do reviews and ratings work?

Reliability and clear communication drive stronger reviews.

Reviews

Great checklist photos, on-time arrivals and clear messages lead to better reviews.

After the job

You may be able to rate the customer experience too — use that fairly so we can keep Mundoria safe for everyone.

Didn’t find what you need?

Try the FAQ or reach the Mundoria team in chat, we’ll point you to the right place.

Browse FAQ